What are accurate operations? We think, that the definition:<\/p>\n
is a useful definition. According our experience, on time is a very good indicator also for the other two parts of the definition. Why? Because most problems in your execution leads to overdue <\/b>steps in your processes.<\/p>\n
Examples:<\/p>\n
To discover delays is faster and easier than discover quality or cost problems. Delays are universal, and because they are only measured in time, they can be automatically found.<\/p>\n
This is why our tools search for overdue execution steps and automatically assign them to the responsible department and process variants. These results can be\u00a0used to detect root causes<\/span>\u00a0of problems\u00a0(time, quality,cost)\u00a0 together with your business and process owners. If root causes are removed, execution improves immediately.
\nTypical quick wins<\/span> are: Enhancement of master data, changing of priorities or goals, small changes of processes, user training, and closing gaps in end-to-end processes. On top, because “what gets measured gets done<\/span>“, adding the right feedback signals improves operations immediately.<\/p>\n