{"id":178,"date":"2014-12-11T19:45:12","date_gmt":"2014-12-11T18:45:12","guid":{"rendered":"http:\/\/www.arumba.com\/website\/?page_id=178"},"modified":"2015-01-06T08:45:42","modified_gmt":"2015-01-06T07:45:42","slug":"complexity-management","status":"publish","type":"page","link":"https:\/\/www.arumba.com\/website\/business-excellence\/complexity-management\/","title":{"rendered":"Complexity Management"},"content":{"rendered":"

We distinguish between Complexity<\/strong> and Complicatedness<\/strong><\/p>\n

Complexity<\/h3>\n

The customer is willing to pay you if you take away complexity from him. Example: You install and service a machine at your customer’s site. You charge him for this services but he is willing to pay you because his cost would be higher if he would do it himself.<\/p>\n

Complicatedness<\/h3>\n

The customer sees no added value and therefore is not willing to pay for complicatedness. Example: Because you have many different process variants and nobody nows excactly how to proceed, many mails have to go forth and back till the good can be shipped.<\/p>\n

Complicatedness creeps\u00a0silently into your organization. It is not easy to see it. Often, it is protected by your personnel because it secures their jobs.<\/p>\n

The Most Expensive Rule<\/h3>\n

Good processes use rules for decisions. Simple rules can easily be documented or automated. \u00a0“It depends<\/strong><\/span>” is the most expensive rule, because it cannot be documented nor automated and you need an expensive specialist to deal with it.<\/p>\n

Unfortunately, this is a very common rule in many organizations.<\/p>\n

Next Steps<\/h3>\n

To discover and avoid complicatedness we analyze your company and process architecture\u00a0implemented in your SAP ERP system (Organizational Footprint<\/a>) \u00a0and compare it with your strategic needs. This process involves a lot of knowledge about “Pattern Recognition”, SAP (Structure, Processes, Systems), and “Best Practice”.<\/p>\n

The results of such analyses are used to run Process Harmonization Workshops<\/a>. In these workshops, your best people create a blueprint for the next years (ERP structure, processes, and possible implementation steps). These worksops deal also with the topics\u00a0discussed here<\/a>.<\/p>\n

If you want to prepare your organization for the future or recently had an important change (e.g.merger), the first\u00a0step is\u00a0a Management Workshop<\/a> where the implication of your \u00a0future strategy on ERP structure and processes are clarified. This enables management\u00a0to set the right direction and set the right goal for future\u00a0projects.<\/p>\n

If the strategic implications are clear, we propose to continue with Process Architecture Workshops for ERP Projects<\/a>\u00a0for your project team. These steps ensure alignment between management and project team.<\/p>\n","protected":false},"excerpt":{"rendered":"

We distinguish between Complexity and Complicatedness Complexity The customer is willing to pay you if you take away complexity from him. Example: You install and service a machine at your customer’s site. You charge him for this services but he is willing to pay you because his cost would be higher if he would do […]<\/p>\n","protected":false},"featured_media":0,"parent":25,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-178","page","type-page","status-publish","hentry","post"],"_links":{"self":[{"href":"https:\/\/www.arumba.com\/website\/wp-json\/wp\/v2\/pages\/178","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arumba.com\/website\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.arumba.com\/website\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.arumba.com\/website\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.arumba.com\/website\/wp-json\/wp\/v2\/comments?post=178"}],"version-history":[{"count":10,"href":"https:\/\/www.arumba.com\/website\/wp-json\/wp\/v2\/pages\/178\/revisions"}],"predecessor-version":[{"id":611,"href":"https:\/\/www.arumba.com\/website\/wp-json\/wp\/v2\/pages\/178\/revisions\/611"}],"up":[{"embeddable":true,"href":"https:\/\/www.arumba.com\/website\/wp-json\/wp\/v2\/pages\/25"}],"wp:attachment":[{"href":"https:\/\/www.arumba.com\/website\/wp-json\/wp\/v2\/media?parent=178"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}