Successful ERP projects combine technology and company know-how. Many organizations do not have internal project managers with ERP know-how, because smaller organizations only had few ERP projects over the last years.
Faced with a decision, it is always good to assign an internal project manager because he knows the company, its processes and rules.
In this situation, you have the choice: To depend completely on the teamlead of the consulting crew or to get an independent ERP expert as a coach for your project manager. Both ways work in good times. Only one works in bad times…
The coaching aproach is not expensive because the involvement of the exepert is usually about one day per week. Because our aproach focusses very much on know-how transfer it is well possible, that you do not need coaching during the whole project.