Good Governance
The importance of a strong Steering Board for the success of a ERP project is well known and documented. Often. its members are not ERP specialists and so they depend very much on the know-how of the implementation partner or the project team. This concept can create problems with good governance and is not optimal in critical situations. Therefore, many project sponsors or steering boards ask an independent expert to supports them to do their work.
Risk Reduction
The live cycle of ERP systems is longer than 10 years. Therefore, most organizations and many managers do not have experience with these kind of projects. Newspapers are full of negative headlines where the company and the involved implementation partner fight about responsibility at the end of an unsuccessful project. Why not take precausions to protect your case before this happens?
Independence
Most ERP experts are partners in consulting firms and would love to sell their services to you. This can create friction with the current implementation partner